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PRIVACY POLICY

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This Privacy Policy explains how [Company name] (« we », « us », « our ») collects, uses, retains and protects your personal data when you use the website trident-virtual.com and our services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (Regulation (EU) 2016/679), as applicable.

1. Data Controller

The data controller is [Company name], [registered address]. For any question regarding your data: [email protected]. [Where applicable, Data Protection Officer (DPO) contact: TO BE COMPLETED].

2. Data We Collect

  • Identification and contact details (first name, last name, email, phone) that you provide through our forms (contact, quote request, appointment booking)
  • Information about your yacht and your project that you choose to provide
  • Browsing data (IP address, browser type, pages visited) collected through cookies and third-party services

3. Purposes and Legal Bases

  • Responding to your contact, quote or consultation requests — basis: pre-contractual steps and legitimate interests
  • Managing the relationship and providing our services — basis: performance of a contract
  • Improving the website and measuring audience — basis: consent (cookies) and/or legitimate interests
  • Sending you marketing communications — basis: consent

4. Recipients of the Data

Your data is intended for the internal teams of [Company name] and, where applicable, our processors (hosting provider, form solution, audience-measurement tools), acting on our instructions and in compliance with data protection law. We do not sell or rent your data to third parties.

5. Third-Party Services

The website uses, among others, Google reCAPTCHA (bot protection) and [audience-measurement tool]. These services may collect data in accordance with their own privacy policies.

6. Data Retention

  • Prospect / enquiry data: [e.g. 3 years] from the last contact
  • Client data: for the duration of the contractual relationship, plus any statutory retention periods
  • Cookies and trackers: maximum duration of 13 months

7. International Transfers

[Where applicable] Some data may be processed outside the UK and/or the European Economic Area. In such cases, appropriate safeguards (such as the Standard Contractual Clauses or the UK International Data Transfer Agreement) are put in place to ensure an adequate level of protection.

8. Your Rights

Under the UK GDPR and EU GDPR, you have the following rights over your data:

  • Right of access, rectification and erasure
  • Right to restriction of, and objection to, processing
  • Right to data portability
  • Right to withdraw your consent at any time

To exercise these rights, contact us at: [email protected]. You also have the right to lodge a complaint with the relevant supervisory authority (in the UK, the Information Commissioner’s Office — ico.org.uk; in France, the CNIL — cnil.fr).

9. Cookies

On your first visit, a banner allows you to accept or decline non-essential cookies. You can change your preferences at any time. Cookies strictly necessary for the operation of the website do not require consent.

10. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure or destruction.

11. Changes

This Privacy Policy may be updated to reflect legal, technical or organisational changes. Last updated: [date].